Open Job Opportunities

Office Manager
 

About Us: unitē Mental Health & Wellness is a newly established behavioral health practice dedicated to providing comprehensive mental health services to individuals, families, and communities. We are committed to fostering a supportive and compassionate environment where patients can receive the care they need to thrive.

 

unité Mental Health & Wellness is seeking an organized, professional, and dependable Office Manager for our Houghton office. This position is responsible for supporting day-to-day office operations, creating a welcoming environment for clients, and helping ensure smooth administrative flow for staff and therapists.

This role is ideal for someone who is detail-oriented, able to manage multiple responsibilities, and comfortable working in a fast-paced healthcare or mental health setting.

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Responsibilities

• Oversee daily front office operations

• Greet clients and visitors in a warm and professional manner

• Answer phones, respond to inquiries, and direct calls appropriately

• Schedule appointments and assist with cancellations and calendar coordination

• Maintain accurate client information and office records

• Assist with intake paperwork and administrative documentation

• Support workflows related to billing, insurance, and patient account questions

• Maintain office supplies, organization, and front desk procedures

• Coordinate communication between staff, therapists, and leadership

• Assist with filing, scanning, recordkeeping, and other clerical tasks

• Help resolve routine office and client concerns

• Maintain confidentiality and professionalism in accordance with HIPAA and office policies

 

Skills and Qualifications:

• Strong organizational skills and attention to detail

• Excellent communication and customer service skills

• Ability to multitask and prioritize effectively

• Strong problem-solving skills and sound judgment

• Ability to work independently and as part of a team

• Proficiency with computers, email, scheduling systems, and office software

• Professional, dependable, and respectful in working with clients and staff

 

Education and Experience:

• Relevant office or administrative experience required

• Bachelor’s degree or higher preferred

• Experience in a healthcare, mental health, or medical office setting preferred

• Experience with scheduling, insurance verification, or electronic health records preferred

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Benefits:

• Competitive hourly wage commensurate with experience

• Opportunities for professional development and growth

• Supportive and collaborative work environment dedicated to employee well-being and growth.

 

How to Apply:  Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and interest in the position.  Submissions should be emailed to info@unitewellness.org.  We thank all applicants for their interest; however, only those selected for an interview will be contacted.